www.buckabull.com.au - Inflatable Games FAQ

HERE YOU WILL FIND OUR FREQUENTLY ASKED QUESTIONS.

If you Cannot find your question here please dont hesitate to contact us via or contacts page.

What Is The Minimum Hire Duration?
Can I Add Extra Hrs?
Do I Need To Make A Deposit?
Is Setup and Pack Up Included?
What Methods Of Payment Can I Use?
What Happens If It Rains On The Day Of My Event?
What Happens If My Event Is Canceled?
Is There an age Restriction on the games?
Can the inflatable games run on generators?

What Is The Minimum Hire Duration?
3hrs Hire is our Minimum Hire for all days and all products. If you are located more than 4hrs away from us the minimum hire is back to top
Can I Add Extra Hrs?
Yes! You can purchase extra hours either beforehand or on the night. If the extra hours are purchased on the night/ day, it must be paid in cash.. This is available for all products back to top
Do I Need To Make A Deposit?
Yes! We require a deposit for all Bookings and it is $200. If your travel is greater then the deposit the travel amount is your deposit. This will confirm your booking. Deposit varies for each product. The remaining amount is due on the day/night of your event however you can pay prior if easier for you. back to top
Is Setup and Pack Up Included?
Yes! Your attendant will arrive approximatley 30min - 1hr before your hire time starts, to set up. The pack up will commence after your hire time finishes. So you get complete ride time. There is no extra charge for set up and pack up. Drop off hires will be left instructions if overnight hired. back to top
What Methods Of Payment Can I Use?
Direct Deposit, Bank Deposit & Cheque(Must be cleared before event), Mastercard or Visa Card (credit card does have a 2% fee back to top
What Happens If It Rains On The Day Of My Event?
: The Inflatable games are able to get wet so rain doesn't bother the product, it can be a little slippery though. However, unexpected severe storms will cause the product to be deflated. No Refunds or extra time will be reimbursed for this scenario. If on the day there are unexpected flooded roads that both Parties were unaware of, your deposit will be forfeited but all other monies paid will be credited. During an event In case of Rain and or lightning and or wind over 25kmph, ALL are to exit in a safe manner. Also in case of accidental power outages to the products, ALSO have ALL persons exit the inflatables in a safe manner should a sudden change in WEATHER OR CHANGE IN WIND SPEED OCCUR. If you wish to keep your guests dry you can 1. Prior to your booking by at least 8hours you can change your venue to ensure the product is undercover. Please note extra travel fees may apply if further away. back to top
What Happens If My Event Is Canceled?
If you need to cancel your event for any reason we will give you a give out credit /gift vouchers to postpone your date. To obtain a credit voucher you must give us at least 7 days' notice, if you cancel your booking within these 7 days, your deposit will be forfeited. The vouchers will have an expiry date and must be used before this date. If you cancel your booking less than 24hrs notice the full amount of your booking will be payable. If we arrive to your location and the requirements we need as stated below are not met, the full amount of your booking will be forfeited. back to top
Is There an age Restriction on the games?
See hire rules and requirements on each products individual pages on our website for any restrictions. back to top
Can the inflatable games run on generators?
Yes it can! We have generators for hire at $120 for 3 hrs or $200 overnight. back to top